Oriental & Area Rug Preservation Cleaning Specialists

Certified Rug Specialist
1 of only 63 in the United States

Connecticut Oriental & Area Rug Cleaning Specialists



Cleaning & Repair of Hand Knotted Rugs
Proper, Safe Cleaning of Veg-ital Dyed, Antique Oriental Carpets and Specialty Area Rugs From Around the World
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Ziegler’s has passed the stringent testing done by Woolsafe to insure that we use only approved procedures and approved  solutions in the care of wool fiber rugs and fabrics.



The First Principle of Area Rug Cleaning is: It should not be done in the client’s home!

There are many different types of rugs, each with inherent problems when cleaning or washing them.Wool area rugs have a natural propensity to hide soil… vast amounts of soil. Going once over the top with a steam cleaner will make it look better… but it isn’t even close to being clean.

In fact, 90% of the allergens, sand, dirt, dust, dander, dust mites and their droppings are still in the rug! Having a rug cleaned in-home may at first seem monetarily beneficial, however that would be the only benefit. It is the wealth of knowledge in the minds of the Ziegler team that keeps your rug safe through the cleaning process.

We Can Pick-Up & Deliver Your Rugs
Bring Your Rugs To Our Plant And SAVE 10%!


There are 3 Critical Pre-Cleaning Steps
Inspection ~ Dusting ~ Pre-Spotting

The Ziegler Oriental Care facility handles 200 to 300 rugs per month. The procedure used to navigate a rug through the cleaning process is just as important as the actual cleaning itself.

The most important of which is the inspection and check-in of a client’s rugs.
The inspection step is where and when all the critical information is recorded and a road map is set for the rug’s journey through our plant.



Upon arrival at our facility, a rug is rolled out, identified and measured.

The rug is then inspected for any pre-existing conditions or problems, which will then be discussed with the client. At this time, possible solutions are offered to the client i.e.; repairs, re-weaving or urine odor removal, shearing etc.






We will then note any concerns that the client may have regarding spots or stains, and discuss the likelihood of removal.Different cleaning options are also discussed and priced, as are other beneficial treatments that are available like moth repel, sanitizing or MicroSeal Sun Fade & Stain Protection.


Dusting… Or Dry Washing
For Truly Healthy Cleaning –
This Singularly, Is The Most Important Step!




Wool fibers are constructed in such a way that they naturally hide soil.Synthetic fibers have been engineered to duplicate a wool fiber’s soil hiding capabilities.







Consistent professional cleaning every 2 to 5 years keeps this concentration from building up.Hoover Vacuum Company states “a 9 x 12 rug can hold 90 lbs of dirt… and still look clean on its surface!”





MUST SEE… Dusting Pictures of Typical Area Rugs



The most commonly overlooked pre-cleaning step is proper dry soil removal or “Dusting.”This deeply embedded soil cuts at the fibers of the rug and causes premature wear.

The soil is also a food supply for allergens like dust mites, bacteria, fungus and destructive insects like moths… moths love a dirty rug.


There Are Three Primary Tools For
Dry Particulate Removal That We Use



Dusting Dry Wash (pictured above)Vacuuming

Air Washing (pictured left)

Each rug is assessed as to which method will be used for the dusting process. Most rugs receive the full three-step treatment, however delicate, old or threadbare pieces are mainly air washed only.

The Dry Wash Duster “RugBadger” produces 40,000 harmonic vibrations per minute, it is hand guided over the back of the rug which is placed up-side down. The gentle vibrations dislodges stubborn soil and contaminants causing them to fall free of the rug.

The rug will then be vacuumed on both sides (front and back).

These two processes remove the bulk of the larger particulate such as sand, grit and some finer debris.
Finally, the rug is air washed front and back. A specially designed attachment forces air through or across the rug, blowing out finer silt-like fragments of soil.

As you can see, these dry soil removal processes cannot be done in your living room.

Call or Contact Ziegler Today





The Goal Is, To Remove A Stain Without Harming The Rug.
Having All The Spotting Agents And Knowing When To Use Them And When Not To, Is Really What Makes A Specialist A Specialist.


7914381 Although many know it as pre-spotting, spots are removed throughout the cleaning process.
Certain spots such as ink, grease, and wax are treated before cleaning, while others are removed during and after cleaning.Knowing what the spot or stain is, can be extremely helpful in the attempted removal.Pre-conditioning agents are also used prior to cleaning to break the bond of sticky oils that accumulate in rugs from such things as cooking, heating and pets, just to name a few.


Things to remember:

  • Spot – Is a material that has the possibility of removal.
  • Stain – Is a substance containing a dye or pigment and can be permanent.
  • A spot that is lighter than the rest of the rug is most likely color loss.

There are special spotting techniques and chemicals available, but in most cases they are risky to use and therefore they will not be used without the client’s written consent.

Below are Stains that have been successfully Removed with Client Consent

Contact Us for Spotting Advice

Guaranteed Urine Odor Removal

Surface & Submersion Washing

Dry Cleaning

Spot & Stain Removal

Re-Weaving – Museum Quality

Blocking & Straightening

Carpet & Rug Shearing

Binding, Serging, Re-Fringing

Water Damage Rug Remediation

Dye-Run Correction

Soot Damaged Rug Remediation

Moth Protection

Moth Infestation Rug Remediation

Rug Padding – Felt, Non Skid

All Facets of Rug Preservation

Certified Appraisals Available

I had to write to follow up on the cleaning/deodorizing you did on my carpet that my pup believed to be her wee wee pad for what was probably several months…

If I didn’t know any better, I’d think you replaced it with a brand new rug! No smell, no stains, just a beautiful, clean rug that seriously looks as good as the day we bought it.

Thank you, thank you, thank you, for your exceptional customer service and your exceptional services. You’ve just earned a customer for life!

David Pepsoski
Brookfield, CT

Here is a sample of some of the countries that we have cleaned rugs from.

Persian Rug Cleaning Connecticut


Oriental Rug Cleaning Danbury CT


Tibetan Rug Cleaning Connecticut


Carpet Cleaning Norwalk CT


New Canaan Carpet Cleaning


Weston CT Rug Cleaning


Pakistani Rug Cleaning Redding CT


Wilton CT Rug Cleaning


Moroccan Rug Cleaning CT


Navajo Rug Cleaning CT


Karastan Carpet Cleaning CT


Antique Rug Cleaning Connecticut


Romanian Rug Cleaning Fairfield CT


Rug Repair Connecticut


Clean a French Tapestrie

Some rugs are not suitable for all washes and require the choice of a professional rug cleaner to obtain optimal cleaning with minimal risk.
Oriental Carpet Cleaning Connecticut
Why Oriental Rugs Bleed from Urine!
Explained In layman’s terms
Wool rugs are low pH acid dyed.

When urine first hits your rug, it is in a low pH acid state. If un-treated, within a few days, natural bacteria begin to feed on the urea, emitting an ammonia like waste material.

The pH of the rug will move from low acid to a high alkaline, often resulting in permanent damage to the dyes and fibers.

This high pH residue is essentially the key to unlock the dyes, causing the dyes to bleed before or during cleaning as the urine has weakened the dye/fiber bond.

The longer the urea stays, the more time it has to break or unlock the dyes, especially if the animal continues to “go” in the same area.

Wool and some nylon rugs that have urine on them are always susceptible to color run, please notify us if your rug has the possibility of urine.

Below are descriptions of washes that could be
recommended or prescribed to clean your rug properly.

All solutions in the cleaning process are WoolSafe Approved.

Surface Wash
For lightly soiled or well maintained rugs. Also for “problem rugs”.

Let’s face it, not all rugs need to be submersion washed. A well maintainedmachine made rug may only need the full treatment every other cleaning.

Hand knotted Orientals can also be done in this manner.  If possible, submersion washing is the best course of action on true hand knotted pieces.

Broad looms, Saxony, Shags, synthetic fiber or latex backed rugs are some machine made rugs that are cleaned in this manner.

Rayon fiber rugs, cotton face rugs and some silks are some of the problem rugs that are surface washed (these rugs are not scrubbed).

Principle steps are:
Inspect – Dust – Pre-Spotting

The rug is then wet out with fresh water and lightly shampooed with oriental rug shampoo, flood jet rinsed, groomed and hung for controlled drying.

Dry Cleaning
Used as an alternative to washing problem rugs
Primary uses of dry cleaning

  • Problematic rugs that bleed.
  • Rugs with pile distortion problems.
  • Delicate or thread bare rugs

Principle steps are:
Inspect ~ Dust ~ Pre-Spotting

There are four options for dry cleaning

  • Dry Compound powder cleaning
  • Dry cleaning with organic solvents
  • Low moisture encapsulation
  • Screen cleaning for delicates

Advantages: Color bleeding and texture distortion is limited
Disadvantages: Soil removal is limited and fringe cannot be adequately cleaned.

Submersion Wash
The submersion wash is the most thorough of our washes

Principle steps are:
Inspect – Dust – Pre-Spotting

The rug is then submersed under water while soaping, scrubbing and rinsing the front face and back.
This enables the detergents used to loosen the soils deep in the rug so they can be freely rinsed.
From the volume of water used, the rug releases imbedded dirt, oils and other foreign debris.
The rug is groomed and hung for controlled drying. Not all rugs can be washed in this manner

Sanitizing Submersion Wash
The ultimate in healthy rug care: submersion plus Anti-Fungal and Bacterial Neutralization

Common household spills leave contaminants in the fibers of carpeting and rugs. It is on these contaminants that fungi begin to grow. What looks perfectly clean on the surface can have fungus and bacterial growth at the microscopic level at the base of the fibers.Sanitizer neutralizes this fungal and bacterial growth.
There are 5 primary reasons to Sanitize your rug:

  • Musty or moldy smell to the rug, which is a sign of dry rot.
  • Minor urine odor. Urine odor is caused by natural bacteria that digests urea, the bacteria emits the odor commonly associated with urine.
  • If the rug is prone to, or has dry rot. Persian Sarouks are rugs that are prone to dry rot. 
  • Water damaged rugs or prolonged wetness due to water damage.
  • Client has allergies and a higher level of clean is needed.

Principle steps Are
Inspect ~ Dust ~ Pre-Spotting

The rug is then submersed in fresh cold water, scrubbed and rinsed front face and back with an EPA registered and WoolSafe Approved sanitizing detergent. The rug is groomed and hung for controlled drying.

Urine Decontamination Wash
For severe urine odor or urine saturation of rugs
Guaranteed urine odor removal

For Wool & Synthetic Rugs

Our beloved pets always seem to choose our most favorite rug to have an accident on.
Many people just don’t realize the damage that is being done until there is a humid day.
The humidity activates the acrid odor and it becomes all too noticeable that the family pet has been doing the naughty on the living room rug.

You are not alone.
There are many clients, especially in the spring, that bring rugs to our facility after noticing a foul odor coming from their rug.

The only guarantee of this odor removal is our “decontamination” soaking process.

Further inspection at our plant is suggested, so that we are able to better determine if your rug is a candidate for this process.
Removal of the urine is essential in order to keep the high alkaline salts from breaking the dyes in the rug, which will lead to dye bleeding.

Principle steps are:
Inspect – Dust – Pre-Spotting
The rug is then soaked for 6 to 8 hours in a special bath that allows the urine to be neutralized and flow out of the rug. The rug is then bathed in short fresh water soaks. It is then moved to the wash floor where it under goes a sanitizing submersion wash (see left), followed by controlled drying. If the rug still smells, it goes back in the special soak until odor is eliminated.

Because of the damaging effects that urine has on the dyes found in wool and nylon rugs, Ziegler uses a process that is designed to limit dye run.

The running of colors during this process is highly unlikely.
The entire process is designed to stop dye run by reversing the pH level of the urine and the dyes effected by the urine.